Your privacy is our responsibility at jat77
jat77 takes your personal information seriously. Read this policy to understand how we collect, store, and use your data, and how your rights are protected.
Introduction & Scope
jat77 is a trusted online casino and betting platform in Bangladesh. We deeply respect our users' privacy and are committed to protecting their personal information. This Privacy Policy ("Policy") explains what information we collect from you when you use jat77's website, mobile application, and related services ("Platform"), how that information is used, and under what circumstances it may be shared with third parties.
By registering on this Platform or using our services, you are considered to have agreed to the terms of this Policy. This Policy applies to all users — from registered members to anyone simply visiting the website.
We may update this Policy from time to time. Any changes will be announced on the Platform. We encourage you to review this Policy regularly.
What information we collect
jat77 collects the following types of information. Each type of collection has a specific and legitimate purpose.
Information you provide directly
Information you give us when registering or using our services:
- Full name and date of birth — for identity verification and age confirmation
- Email address — for account communications and security notifications
- Mobile number — for two-factor authentication and transaction confirmation
- Address — for applicable verification processes
- National ID or passport number — to complete identity verification
Financial transaction information
We collect payment method details during deposit and withdrawal processes. Payments on jat77 can be made via bKash, Nagad, Rocket, and Upay. We store your mobile banking number and transaction reference numbers, but we never store your full PIN or password.
Automatically collected information
Some technical information is collected automatically when you use the Platform:
- IP address and device identification information
- Browser type and version
- Operating system information
- Login and logout times and session duration
- Pages visited and game activity history
- Cookies and similar tracking technologies (details below)
How we use collected information
jat77 uses collected information only for lawful and specific purposes. The main purposes are described below:
- Account management and security: To create, verify, and keep your account secure, and to prevent unauthorized access.
- Service delivery: To operate betting, gaming, and other Platform features smoothly.
- Transaction processing: To complete your deposits and withdrawals quickly and securely via bKash, Nagad, Rocket, and Upay.
- Customer support: To resolve your complaints, questions, or issues and to ensure 24/7 support.
- Fraud prevention: To detect suspicious transactions and take effective measures against money laundering and fraud.
- Platform improvement: To analyze user experience and improve the quality of our services.
- Legal compliance: To comply with applicable laws and regulations and to respond to requests from relevant authorities.
Information sharing and disclosure
jat77 does not disclose your personal information to third parties, except in the limited circumstances described below:
Service provider partners
We work with trusted service providers who help operate our Platform — such as payment processors, identity verification agencies, and technology suppliers. These partners may only use data for their specific assigned tasks and are required to follow our privacy standards.
Legal obligations
We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will only disclose the minimum information necessary.
Security and fraud prevention
In the event of a serious security threat, cyberattack, or large-scale fraud, information may be shared with relevant authorities to protect users' interests.
Business transfers
If jat77's business operations are merged, acquired, or transferred in the future, user information may also be transferred. You will be notified in advance in such a case.
Cookies and tracking technologies
jat77 uses cookies and similar technologies to ensure the Platform runs smoothly and to provide a better user experience. Cookies are small text files stored on your device that hold information about your visit.
Types of cookies we use
- Essential cookies: Required for the Platform's core functions — maintaining login sessions, security verification, and so on.
- Analytics cookies: To understand website traffic and usage patterns — such as which pages are visited most.
- Personalization cookies: To remember your preferences — language, display settings, and so on.
Cookie controls
You can disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may prevent some Platform features from working correctly.
Data security measures
jat77 has adopted industry-standard technical and organizational measures to protect your personal information.
- SSL encryption: All data exchanged between you and our servers is encrypted using SSL/TLS protocols.
- Encrypted storage: Sensitive stored data — such as password hashes and financial information — is kept encrypted in our database.
- Access controls: Only authorized staff may access user information, and only as needed for their specific role.
- Two-factor authentication (2FA): Two-factor authentication is available as an additional security layer for your account.
- Regular security audits: Our systems undergo regular security audits and vulnerability assessments.
- Suspicious activity monitoring: Automated systems are used to identify unusual transactions and login activity.
Data retention period
jat77 retains your information only for as long as necessary. The following factors are considered when determining retention periods:
- Active account data: All relevant information is retained for as long as the account remains active.
- Financial transaction records: Retained for a specified period in compliance with applicable legal requirements.
- After account closure: Some information may be retained for a defined period after account closure to meet legal requirements.
- Analytical data: Anonymous statistical data may be kept long-term for service improvement purposes.
Once the designated retention period ends, information is securely deleted or anonymized.
Your rights and controls
jat77 respects users' data rights. You have the following rights regarding your own information:
- Right to access: The right to know what information we hold about you and to receive a copy of it.
- Right to rectification: The right to request correction of any inaccurate information in your records.
- Right to erasure: The right to request deletion of your information in certain circumstances — though legal obligations may mean not all data can be deleted.
- Right to restrict processing: The right to request that processing of your information be limited in certain cases.
- Right to data portability: The right to receive your information in a structured, easily readable format.
- Right to object: The right to object to certain types of processing of your information.
To exercise any of the rights listed above, email [email protected] or contact our 24/7 live chat. We will respond to your request within a reasonable time.
Protection of minors
jat77 is intended only for individuals aged 21 or older. We do not knowingly collect information from minors and strictly prevent them from creating accounts.
Age verification is carried out during the registration process. If we find that a minor is using our platform, the relevant account will be immediately closed and the collected information will be securely deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
For more information on responsible gaming, please visit our Responsible Gaming page.
About Third-Party Services
jat77 uses certain third-party technical services to operate the platform — such as payment gateways and game software providers. These third-party organisations may have their own privacy policies.
We exercise the utmost care in selecting our service partners and ensure that they comply with appropriate data protection standards. However, jat77 is not responsible for the privacy practices of third parties.
Regarding payments: bKash, Nagad, Rocket and Upay are each independent financial service organisations with their own data protection policies. Transaction-related information may be shared with these organisations in accordance with their service terms.
Policy Changes and Updates
jat77 reserves the right to amend or update this privacy policy as needed. This policy may change due to changes in business operations, introduction of new technology, legal requirements, or regulatory guidance.
In the event of any significant change, we will display a notice on the platform and registered members will be informed by email. Continued use of the platform after any change will be taken to mean that you have agreed to the updated policy.
We therefore advise you to visit this page regularly and take note of the date of the latest update.
Contact Us
Have a question about privacy?
Our support team is available 24/7 for any questions about your data protection, exercising your rights, or this policy. Assistance is available in both Bengali and English.
Contact Us via Live Chat